Warranty Information

Thank you so much for purchasing our qualified product. Please take your time to read this instruction once a

Warranty Terms  : 

Furniture guarantee covers: 

Inner structure and workmanship

Furniture guarantee does not cover: 

Scratches, chips, torn on leather/fabric or surface of furniture due to using

Damage due to abuse

Damage due to misused or overload

Damage due to moving or pick up

Damage due to direct sunlight

Damage due to cleaning chemical products

Damage due to inappropriate use. For example: sofa head and arm not for seating, bed not for jumping, bedside not for seating

Availability of identical material 

If identical materials are not available at the time of the repair or replacement, we reserve the right to substitute materials of equal quality. Identical fabrics cannot be guaranteed, however the closed available match will always be attempted

Original purchaser only 

We offer a guarantee which is only for the benefit of the original purchaser of the products with a copy of the original store receipt, and is non transferable

Transportation charges 

Freight to and from the warehouse will be at purchaser expense

For duration of the guarantee 

We will repair (or replace at our option) without charge to the original purchaser, any manufacturing fault (as defined). We reserves the right to refuse service when the product is found on inspection to be in an unsanitary condition or when product failure is due to causes other than defective workmanship or materials

Return Policy : 

We will replace the goods or make full refund if the goods are returned unused in original package before 4 days of purchased

We will not accept return or issue refund if:

The goods arrived to your later than you would expect

You have changed your mind or your circumstances changed.

No refund provided or exchange is provided for ex-display or clearance items and sales are final. Change or cancellation of such items will incur the loss of the value of the item you buy it in order to keep the product durable.

Silver Stainless Steel Products : 

Try to avoid water, humid places and chemicals.

If touching water or wiping with water, please wipe with a soft dry cotton cloth.

If get stains, talcum powder can be used to clean.

It is recommended to use a soft dry cotton towel to clean daily.

Golden Stainless Steel Products : 

Try to avoid water, humid places and chemicals.

After hand touching please clean with a dry cotton towel asap because sweat can corrode the golden colour surface. If get stains, talcum powder can be used to clean.

It is recommended to use a soft dry cotton towel to clean daily.

Wooden Furniture Products :

For stainless steel part: Maintenance will be same as above.

For Wood Part :

Try to avoid water, humid places and chemicals.

Please clean the dust or dirty print with very soft cotton towel lightly or better with feather duster.

 For Leather & Fabric :

Avoid placing your furniture in direct sunlight. All materials will fade over time if placed in direct sunlight

The accumulation of body oils and/or oils from hair, sweat, dirt, and grime will accelerate the wear process, which may cause discoloration and surface damage. When cleaning pay special attention to wear areas such as seats, arms headrests, footrests that come in direct contact with skin or hair.

Do not allow your pets on your lounge

Do not use any acids, solvents, corrosive chemical agents, fingernail polish and remover, bleach, glue and household cleaners or any other chemicals on your lounge

Do not leave newspapers on your furniture. The ink in the newsprint may rub onto the leather/fabric

Cleaning Fabric :

For best results, we recommend that you contact professional upholster cleaner

All fabrics require regular vacuuming (weekly/fortnightly) with a clean upholster attachment, as dust will cause premature wear and discolouring if left.

Treat spills and marks immediately. Gently scrape any soil or mop any liquid from the surface of the fabric. If spills do occur, blot area do not rub. If using any cleaning product, we recommend that you first test the product on a hidden area to ensure fabric and colour are not removed

Rotate reversible and interchangeable cushions regularly

Keep away from direct heat sources and avoid areas that might be damp

Avoid exposure to sunlight as all fabrics will fade if left in direct sunlight for prolonged periods